Refund policy
Refund & Exchange Policy
At Grandeur by Rinckee Parakh, every order is carefully checked and packed before dispatch. We encourage you to review the product details, dimensions, materials, colours, and other product information carefully before placing your order.
1. No Refund or Exchange
All purchases made through our website are final sale.
We do not offer refunds, returns, or exchanges once an order has been placed and confirmed.
Please ensure that you are completely satisfied with your selection before completing your purchase.
2. Damaged or Incorrect Products
If you receive a product that is damaged, defective, or different from what you ordered, please contact our customer support team within 48 hours of delivery.
Please provide:
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Your order number
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Clear photographs/videos of the product and packaging
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A brief description of the issue
Our team will review your concern and, where applicable, provide an appropriate resolution.
Products showing signs of use, damage after delivery, alteration, or mishandling may not qualify for a resolution.
3. Order Cancellation
Once an order has been confirmed and processed, cancellation may not be possible.
If cancellation is permitted, any applicable refund will be subject to our cancellation terms.
4. Important
By placing an order on our website, you acknowledge and agree to this Refund & Exchange Policy.
Nothing in this policy is intended to exclude or restrict any rights or remedies that cannot legally be excluded under applicable law.
5. Questions?
For any questions regarding our Refund & Exchange Policy, please contact our customer support team.
support@rinckeeparakh.com
+91 866 834 7904
Grandeur by Rinckee Parakh
Thoughtfully curated for beautiful living.